Welcome to ProSupport HR Partners (“Company,” “we,” “us,” or “our”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (https://prosupporthr.ca) and use our HRGenie Shop platform.
By accessing or using our website or services, you consent to the practices described in this Privacy Policy. If you do not agree with the terms, please do not access the website.
- Information We Collect
We collect personal information that you voluntarily provide to us when you:
- Purchase products or services
- Download free resources
- Sign up for newsletters or updates
- Contact us for inquiries
This may include:
- Full name
- Email address
- Billing address
- Company name (optional)
- Payment details (processed securely via third-party payment processors)
We also automatically collect certain technical information when you visit our site, such as:
- IP address
- Browser type
- Device information
- Website usage data through cookies and similar technologies
- How We Use Your Information
We use collected information to:
- Process and fulfill orders
- Provide you with downloadable resources
- Send transactional and promotional communications
- Respond to your inquiries and support requests
- Improve our website, services, and user experience
- Comply with legal obligations and enforce our Terms and Conditions
- Sharing Your Information
We do not sell, rent, or trade your personal information.
We may share your information with trusted third parties, including:
- Payment processors (e.g., Stripe) to process your transactions securely
- Email marketing services to send newsletters or free resources
- IT service providers assisting with website functionality
We require all third parties to respect the security of your personal information and to treat it in accordance with applicable laws.
- Cookies and Tracking Technologies
We use cookies to:
- Enhance site functionality and performance
- Understand how users interact with our website
- Deliver targeted advertisements or promotions
You can modify your browser settings to control cookie use or disable cookies entirely. However, disabling cookies may affect your experience with our website.
- Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
If you request account deletion or data removal, we will securely erase or anonymize your information where possible.
- Security of Your Information
We implement appropriate technical and organizational measures to protect your personal information. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
- Your Rights and Choices
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction or deletion of your information
- Object to or restrict processing of your data
- Withdraw your consent at any time
To exercise any of these rights, please contact us at contact@prosupporthr.ca.
- Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those third parties. Please review their privacy policies before providing them with personal information.
- Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post the updated version on our website with a revised “Effective Date.”
Continued use of our services after changes constitutes acceptance of the updated policy.
- Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us at:
ProSupport HR Partners
Email: contact@prosupporthr.ca
Website: https://prosupporthr.ca
Thank you for trusting ProSupport HR Partners with your information.
